Glendale, California: Over 300 auto shop owners participated in the 18th annual Management Success! Fall Masters Convention held at the Glendale Hilton, October 9-11, for three days of networking, advanced workshops, presentations, and an awards dinner.
Friday’s activities started off with a talk on Transition and Succession Planning by Robert Spitz, Senior VP of Business Development, along with a presentation by Mandee Bradshaw, VP of Production, on the company’s newly released Social Media Service and the accompanying Mastering Social Media workshop.
Friday afternoon, Jim Anderson, MS! Senior Shop Inspector, did a fun presentation, “Best of Shops,” based on inspections he conducted over the summer, and Dino DiGiulio of Body Best Collision did a presentation on Wheels to Prosper, a car giveaway campaign (www.wheelstoprosper.org). The evening topped off with the Masters Award dinner where a record number of shop owners received the Master of Shop Management award.
Saturday kicked off with a very lively open-forum Masters Panel discussion on best practices for marketing a shop. Advanced workshops on Public Relations and Leadership Skill Development followed, and the day ended with an ‘80s-themed costume dinner party.
On Sunday morning, a special breakfast was held for the TOP 20 Group members followed by the conclusion of the workshops and more networking.
“The energy level of the convention was electrifying! We are very proud of all the shop owners who have worked hard to obtain Masters of Shop Management and I know all of our clients left with great ideas for taking their shops to the next level” Stated Spitz.