From August 29th to 30th, 2015, the TOP 20 general repair shop owners met to network and discuss concerns and issues general repair shop owners face and what they can do about them. The discussion took place at Loren’s Auto Repair in Kalispell, Montana and was hosted by owners, Loren and Travis Sallee.
On Friday the 29th, the group began the get-together sightseeing at Logan Pass in Glacier National Park. With an elevation of 6,647 feet and encompassing beautiful mountains, lakes, and wildlife, it was a peaceful way to clear their mind before the discussions. In the evening, they dined at a restaurant in Whitefish.
The following day, the group discussed challenges they are each currently facing, and they provided suggestions and solutions that could help the challenges of each owner. They went over using tablets for inspections and how that is incorporated into shop flow. One shop owner who already uses tablets gave useful pointers to the others on beneficial ways of implementing it.
The meeting also consisted of a tour of Loren’s Auto Repair. Travis Sallee walked the group through the shop, which was designed and built by his father with the help of Travis. He showed their shop’s different systems, such as workflow, and talked about the history of their shop. The group finished the day off by having dinner at a restaurant in Kalispell.
On Sunday, Jim Smith led the group on a profit & loss and KPI study. Members got to compare numbers and zero in on members who have exceptional performance in various categories giving everyone ideas on how to improve their bottom line. The meeting concluded at noon on Sunday, leaving enough time for everyone to get back home and start their week off with a fresh mind and new ideas.