Friday, May 1, 2015

Management Success! Truck TOP 20 Group Meet in Ridgefield, WA

From April 24 to 26, Members of the Management Success! Truck TOP 20 Group, along with invited guests from the Management Success! Automotive TOP 20 Group, gathered at Ultimate Truck Service in Ridgefield, WA to network, discuss best practices, and enjoy three days of comradery.

The event was hosted by shop owners, David and Debbie Jennerjohn, and moderated by Management Success! consultants, Jim Smith and Desirae Smith. 

On Day 1, group members toured Pacific Truck Centers, a local big truck dealership, as well as Accurate Motorwerks, a local general repair shop owned by Automotive TOP 20 Group member, Michael Gallagher.

On Saturday and Sunday, the group spent time sharing advice, exchanging ideas, and discussing problems and solutions related to the daily work of shop owners, especially the unique situations facing truck shop owners.

TOP 20 Group meetings are a great way for shop owners to network and gain new knowledge and skills to apply to their shops. Lynnetta Rogers from 2nd to None Service commented, “I love the networking! We always come away with new ideas.”

Steve Valenta from S&D Truck Service had this to say: “I found it interesting that no matter where on the scale you are, all shops deal with similar issues.” As for strategies addressing these issues, Nicole Ledford from Aaron’s Semi Repair thought the “statistics analysis discussion was informative and very helpful, and the profit and loss discussion assisted in knowing how to adjust and make improvements in managing our money.”

The group had some fun too, with dinner on Friday and Saturday evening and custom coffee drinks from an in-house barista on Saturday morning.

For more information on Management Success! or the Truck TOP 20 Group, please contact Morgan Scott at You can also check out Ultimate Truck Service at their website,