Wednesday, July 2, 2014

Managing Car Count - What Affects Car Count? Podcast Episode 1

Episode One: 
  • The five areas of the business that affect car count
  • Owner and management's attitude toward customers - Is your shop car-centric or customer-centric?

Robert Spitz hosts a conversation with three of the top shops in the country to discuss the topic of car count and how owner attitude affects everything.

Steve Ek, Ek Automotive
Nancy Knight, Knights Automotive
Kate Jonasse, K Tech Automotive

Management Success!