Wednesday, June 18, 2014

Management Success! Honored to Have Hosted Omani Officials a Second Time for Automotive Training Courses

LOS ANGELES, CA - June 17, 2014

From May 28 to June 11, Omani automotive engineers Faham Yasser Obaid Al Salami and Aflah Nasser Abdul Wahab Mundhiri, who work in the Workshops Department under the Directorate General of Transport at the Royal Court in Oman, participated in comprehensive management training courses at the Management Success!’ training facility in Glendale, California. While the courses were directed towards automotive shop owners, Management Success! consultants and workshop instructors spent individual time with the engineers explaining how to apply the principles they learned to their large government fleet.

The Omanis’ visit comes on the heels of last year’s visit from two other Omani engineers, also from the Royal Court Workshops Department.

Al Salami and Mundhiri took the trifecta of Management Success! primer management courses: Controlling the Front, Improving Business Through Communications, and How to Get Compliance. These courses focused on a two-pronged approach to effective management, covering theory with the first and practical skills with the latter two.

What made the experience unique was that the engineers got to network with many automotive shops during the courses, allowing them to gain different perspectives into how to manage an automotive business.

“We appreciate the opportunity to study at Management Success! and to interact with automotive shop owners from the United States. We will take home our new skills to increase the efficiency and flow of our departments,” Salami and Mundhiri said in a joint statement.

Robert Spitz, Senior Vice President of Business Development at Management Success!, was incredibly honored that the Omani government chose Management Success! as Oman’s official automotive management training company, and he enjoyed hosting the visitors.

“It was a great honor to have Faham and Aflah here with us over the last two weeks. They were great to work with, and I know the instructors had as much fun as they did in the process,” Spitz said.

In addition to attending classes, Al Salami and Mundhiri explored the sights and sounds of Los Angeles for the first time, visiting spots like Grauman’s Chinese Theater and the Glendale Galleria.

With a great time had by all, Al Salami and Mundhiri foresee an ongoing relationship.

“We want to thank all of the staff and instructors for their attention and care, and we look forward to working with Management Success! in the future,” Al Salami and Mundhiri said.

About Management Success!:

Management Success! is an auto industry consulting firm that specializes in elevating the quality of life of shop owners all over the US, Canada, and overseas. Founded in 1993 and headquartered in Glendale, California, Management Success! helps shop owners become effective managers in order to increase profits. The Management Success! team believes shop owners deserve to be well-compensated for their hard work. Management Success! fully arms shop owners with every executive ability needed to win.

For more information, please contact:

Morgan Scott
eMarketing Manager
Management Success!
(818) 500-9631

Monday, June 9, 2014

Fenski Automotive Center on Business Radio X

Kimberly Shupe and Joe Fenski, Fenski Automotive Center
Management Success! clients Kimberly and Joe Fenski from Fenski Automotive Center appeared on Gwinnett Business Radio.

"Fenski Automotive Center is conveniently located and now celebrating 10 years at 1010 Peachtree Industrial Boulevard in Sugar Hill! Since 2004, they have provided complete auto repair services on your domestic, Asian and European vehicles with the goal of helping you keep them up to 300,000 worry-free miles as they are designed to do. They understand the value of preventive maintenance, and their industry certified technicians strive to offer each customer a consultation they can trust. Fenski Automotive Center… Helping you LOVE  your vehicle much longer than your loan!

Management Success! 

Thursday, June 5, 2014

The Real Reason Why Independent Repair Shop Owners Are Struggling, by Robert Spitz

Robert Spitz
Senior VP Business Development
Management Success!
Some say it is because people are leasing cars, and therefore feel no need to maintain them. Others say it is the auto makers’ grab for domination of the repair market.  Many say it is because there are no more good technicians. And a few blame the increasing complexity of cars, the economy, the weather...

The only reason an independent repair shop struggles to make ends meet is lack of management know-how. Specifically, paper flow, routing, and tracking of key statistics are not done or are inadequate; the owner is wearing too many hats, cannot delegate, and is therefore “too busy” to really make any money; doesn’t do the basic, routine internal marketing actions to make the most of the existing customer base; doesn’t know how to handle personnel or “handles” them poorly; doesn’t know how to find good technicians at the drop of the hat; doesn’t provide adequate incentives to employees based on their production.

There are hundreds of things in a successful repair shop which must dovetail like clock-work for that shop to run at peak efficiency on a consistent basis. When they do, it’s a money-spinning thing of beauty. But that all falls under the heading of management know-how.

Why is it that one shop is busy all the time and another right next to it is dead? Why can one technician rapidly know out whatever job you throw at him – with high quality – while another suffers from broken bolts and wrong parts, takes forever, and blames everyone but himself?

Running a shop is just as technical as fixing cars. There are certain management tools you must have to get the job done at all. There are certain business aspects you need to know cold, so that you can think on your feet with them and track where you are at at all times.

Shop owners who do not have a command of the Management Technology are really nothing more than shade-tree managers and will always have some external excuse to justify their ineptitude. So, don’t buy into the industry doom-sayers’ negative rationalizations. 

For many years now, we have helped thousands of independent repair shops in every part of the country become and stay more successful than they even thought possible. I can therefore assure you with complete certainty that the only difference between a struggling shop and a successful shop is the owner’s level of management expertise.

Your shop will rise to your level of management expertise and no further. If you want to keep getting what you’re getting, just keep doing what you’re doing. If, however, you want to create a better scene for yourself, your family, and your employees, call us at (818) 500- 9631. We are industry-specific and here to serve you. 
Please call now.

Management Success!