On August 9 and 10, Dan Klepper and Dennis Poirier, owners of Sawaya
Fleet Services, hosted the Management Success! Truck 20 Group at their 17,000
sq. ft. NAPA Truck Center facility in Denver. Top truck shops from around the
country gathered to discuss important issues facing truck shop owners, as well
as best practices for increasing profit potential. The meeting was moderated by
Management Success! Senior Consultant, Jim Smith.
On the first day, the group talked about operational issues, and worked
out solutions to some of the most pressing problems members deal with in their
shops. Dan and Dennis treated everyone
to BBQ, and the group toured their facility, analyzing throughput on both their
mechanical and collision divisions. The second day was spent on profit and loss
reviews, and sharing best practices. Afterward, Dan said, “It was a pleasure hosting the group at our
facility. Anytime you have the chance to meet with likeminded professionals and
hammer out important issues that we all deal with, everyone benefits.”
According to David Saline of 2nd-to-None Service, “The best part of an
event like this is networking with other shop owners. It’s great to hear
different viewpoints and bounce ideas off each other. It’s also very motivating
to see what’s possible with a shop by having others look at your numbers and by giving ideas and input on how to improve those numbers. The Truck 20 Group is
made up of great shops and great owners that come together to go to the next
level. So there’s also an accountability factor - other shop owners point out
issues and give recommendations, and now it’s up to you to act. Groups like
this will only improve our industry, and there’s really no limit to what shops
in this group can accomplish.”
The next Truck 20 Group meeting will take place at the Management
Success! convention in Universal City on September 28, 2014. For more
information on Management Success! or the Truck 20 Group, please contact Morgan
Scott at morgan.scott@managementsuccess.com.