August 2,
2015
Bay Shore,
N.Y.
Photo credit: Pine Aire Truck Service
From July 31 to August 2, truck shops from around the
country gathered in Bay Shore, NY for a Management
Success! Truck TOP 20 Group meeting, hosted by Dave Bloom at Pine Aire
Truck Service. Moderated by Truck TOP 20 Consultant, Desirae Smith, this meeting
was held to network, learn more about business systems, discuss issues faced by
truck shops, and develop solutions to common concerns. By the end of the three
days, the shop owners created a nationwide directory of the TOP 20 Group shops to
help promote each other.
The group spent the first day visiting other businesses to
observe and learn about their systems. One of the businesses was ABLE Weldbuilt
Industries, an equipment and tow truck manufacturer; there, the attendees
observed their processes and products. They also visited a Kia dealership to
study their flow lines and had the opportunity to spend time with the service
manager. They concluded the day with a visit to a local microbrewery and an
evening at the beach in the Hamptons.
The following day was spent in-house, where the owners reviewed
their knowledge of KPIs. They also discussed different issues that affect their
businesses and how to solve these issues. The evening was spent at a local
restaurant, Ciao Baby.
During the final day, the group focused on the financial
side of business with a profit and loss study, discussing points of
profitability, and learning how to improve profits.
Desirae Smith, Truck TOP 20 Consultant at Management Success! is thrilled with how
the meeting went: “This meeting was our best Truck TOP 20 meeting yet! We
covered important topics that were sequitur and popular for the TOP 20 shops.
This meeting really was for them. Further, the special camaraderie that already
exists within this group was taken to another level due to all the social/group
activities and networking. Everyone enjoyed the meeting and took something new
back with them to implement at their respective shops. We are looking forward
to the next one already.”
One of the most valuable aspects of the TOP 20 meetings is the opportunity to network and learn from other group members. It is a chance to acquire new knowledge and to encourage each other in achieving future goals. In response to this, Evan Lang from E.L.M. Repair and Refrigeration commented, “I always learn from others’ experiences, and it helps my perspective on my and others’ businesses. The meetings are a great time to share our experiences and help ourselves and others.”
For more information on Management Success! or
the Truck TOP 20 Group, please contact Morgan Scott at morgan.scott@managementsuccess.com.